Apple faces probe in France over restricting smartphone repair

Monitor News Desk

France is investigating US tech giant Apple over it allegedly planning for smartphones to become out of date through restricting their repair, prosecutors and an association have said.

A spokesperson stated that an investigation was initiated in December 2022 regarding alleged deceptive marketing practices and programmed obsolescence, after receiving a complaint from NGO Halte a L’Obsolescence Programmee (HOP).

“Following a complaint, an investigation was opened in December 2022 into deceptive marketing practices and programmed obsolescence,” the spokesperson said, adding that the complaint had been filed by NGO Halte a L’Obsolescence Programmee (HOP).

HOP said it hoped the investigation would demonstrate the iPhone maker was “associating the serial numbers of spare parts to those of a smartphone, including via microchips, giving the manufacturer the possibility of restricting repairs by non-approved repairers or to remotely degrade a smartphone repaired with generic parts”.

The association called on Apple “to guarantee the right to repair devices under the logic of real circular economy”.

Apple in 2020 agreed to pay 25 million euros (then $27.4 million) for failing to tell iPhone users that software updates could slow down older devices.

Share This Article
Leave a Comment